Horizon Flights – Terms and Conditions

1. Acceptance of Terms

2. Services Provided

• Aircraft Rental & Training: Horizon Flights offers aircraft rental, time-building, flight training, and related concierge services, subject to eligibility and availability.
• Digital Platform: Our website provides booking, payment, and account management functions.
• AI Agent: Our AI-powered assistant offers information, support, and guidance but does not provide legal, financial, or aviation safety advice.

3. User Obligations

• Accurate Information: You agree to provide complete and accurate information when registering, booking, or interacting with Horizon Flights or our AI Agent.
• Compliance: You must comply with all applicable laws, FAA regulations, and Horizon Flights’ policies, including eligibility, insurance, and safety standards.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials.

4. Bookings, Payments, and Cancellations

• Eligibility: Only qualified pilots (FAA PPL or higher, current medical, insurance, etc.) may book and operate our aircraft.
• Payments: All payments are processed securely via our digital platform. Fees, deposits, and cancellation terms are detailed during booking.
• Cancellations: Cancellations and refunds are subject to our published policies. No-shows or late cancellations may incur fees.

5. Use of AI Agent

• Scope: The AI Agent provides general information, booking assistance, and customer support. It does not make binding commitments, provide legal/financial advice, or replace human support for urgent or complex matters.
• Data Use: Interactions with the AI Agent may be recorded for quality, training, and security purposes. Please avoid sharing sensitive information unless necessary for your inquiry.
• Limitations: The AI Agent may not always provide accurate or up-to-date responses. For critical issues, contact our team directly at [email protected] or (725) 228-2284.

6. Intellectual Property

• Ownership: All content, including website materials, logos, videos, and AI outputs, are the property of Horizon Flights or its licensors and are protected by copyright and trademark laws.
• Restrictions: You may not reproduce, distribute, or use our content for commercial purposes without written permission.

7. Limitation of Liability

• No Warranties: Services are provided “as is.” Horizon Flights does not warrant uninterrupted or error-free operation of the website or AI Agent.
• Liability: To the fullest extent permitted by law, Horizon Flights is not liable for any indirect, incidental, or consequential damages arising from your use of our website, services, or AI Agent.

8. Changes to Terms

9. Governing Law

10. Contact Us

• Email: [email protected]
• Phone: (725) 228-2284 (Mon–Fri, 8am–6pm PST)
• Address: 3535 Executive Terminal Drive, Henderson, NV 89052